School of Complex Adaptive Systems - Post Doctoral Research Scholar | August 2024 – Present

Arizona State University, Tempe, AZ

• Lead qualitative research efforts to improve fairness and effectiveness of AI applications in fire departments and emergency services across the US

• Focus on addressing bias in AI tools for 911 call management, emergency location prediction, and medical decision assistance

• Collaborate with interdisciplinary teams to develop equitable and effective AI solutions for public safety

Knovva Academy – Education Research Consultant | July 2024 – October 2024

Knovva Consulting, Boston, MA

• Designed and carried out qualitative interviews with participants of career development support programs, gaining insights into program effectiveness and participant experiences

• Managed data collection processes to ensure accuracy and completeness of research information

• Assisted in data analysis to derive meaningful insights that inform educational practices and policies

• Collaborated with multidisciplinary teams to develop tailored educational solutions for diverse clients, including U.S.-based schools

• Contributed to high-quality reports and presentations that translate research findings into actionable recommendations for enhancing educational quality and opportunities for youth

The Knowledge Exchange for Resilience Unit – Research Disseminator | May 2024 – August 2024

Arizona State University, Phoenix, AZ

• Led the writing of a grant proposal for extended funding of a social determinants of health (SDOH) screening and referral program, emphasizing community health support and student engagement

• Collaborated with healthcare providers and community partners to optimize implementation strategies for SDOH screening questionnaires in diverse clinical settings

• Evaluated the effectiveness of connecting patients facing social and economic challenges to appropriate community resources through targeted referral processes

• Developed comprehensive guides and action plans to facilitate the implementation of SDOH screening and referral systems in other healthcare organizations

School for the Future of Innovation in Society - Graduate Student Researcher | August 2015 – May 2024

Arizona State University, Tempe, Arizona

• Developed and carried out studies using qualitative methods such as interviews, focus groups, and observational studies on topics related to health information technology, chronic illness management, patient experiences, and improving access to care

• Led an array of qualitative research with remote collaborators including investigating the perceived individual risks related to COVID-19, how city officials utilize civic technology data, and local disability-related information landscapes across agencies and websites

• Investigated personalized health tools for chronically ill patients to collect data and inform patient-centered care

• Authored and co-authored 7 peer-reviewed academic articles

• Presented research findings at academic and healthcare institution conferences

College of Health Solutions - Patient Work Translational Team Co-Lead | December 2021 – Present

Arizona State University, Phoenix, Arizona

• Co-led guiding a dynamic group of researchers, professors, public health experts, and students in transdisciplinary, community-engaged research

• Led projects exploring patient work required to obtain medical diagnoses and care for the condition of endometriosis

• Supported project analyzing and improving Social Drivers of Health (SDoH) screening tool implementation in community health clinics

• Developed experiential learning modules and mentored undergraduate students in health services research

• Co-authored blog post discussing impact of Dobbs v Jackson Supreme Court decision on reproductive healthcare and Science and Technology Studies scholarship

• Expanded network and brought in new collaborators and research projects and interventions to address the invisible work of patients using a transdisciplinary, community-engaged approach

Knowledge & Evaluation Research Unit - Health Services Researcher | June 2017 – December 2023

Mayo Clinic, Rochester, Minnesota

• Collaborated with Mayo Clinic research team on analyzing patient experiences and burdens associated with chronic kidney disease treatments

• Secured $50K grant funding and collaborated with Mayo Clinic research team on analyzing patient experiences and burdens associated with chronic kidney disease treatments

• Administered interviews evaluating academic achievements of clinician health services researchers in career development programs

• Published journal publications on topics of patient experiences, improving care, and clinician-scientist career development

• Presented at and led workshops at Mayo health services research conferences

Food Hub Feasibility Study - Rural Food Production Evaluation Intern | January 2017 – August 2017

Local First Arizona Foundation, Phoenix, Arizona

• Studied rural food production with county economic development corporation collaborator to engage and serve rural Eastern Arizona region

• Assisted in running public forums to present study and integrate local knowledge through surveys and testimony

• Evaluated and blogged about local rural producers to spotlight existing businesses

• Created a producer-tailored digital toolkit that provided an extensive overview of the collected data, funding opportunities, community support, and policies that affect local producers in the region

The ProHealth Informatics R.E.U – Undergraduate Student Researcher | May 2016 – July 2016

Indiana University, Bloomington, Indiana

• Conducted 10-week research on designing, developing, and evaluating intelligent, pervasive systems, including mobile and wearable health technologies, to create personalized recommendations and empower proactive health management for the broader U.S. population.

• Explored quantitative and qualitative data investigating how craft-based participatory designs can establish research methods for implementing technology to empower older adults to take charge of their health.

• Awarded “Best Paper,” “Best Peer Reviewer,” and “Best Presentation;” and showcased work at NSF’s R.E.U. Symposium