Education

Human & Social Dimensions of Science & Technology, Ph.D. | August 2018 – May 2024

School for the Future of Innovation in Society

Arizona State University, Tempe, AZ

Dissertation: The Invisible Labor in Managing Chronic Illness: Exploring Patient Work through Qualitative Methods and Patient Narratives

Dissertation Committee: Kathleen (Katie) Pine, Ph.D.; Erik Johnston, Ph.D.; John Harlow, Ph.D.

Science of Healthcare Delivery, M.S. | August 2017 - May 2018

College of Health Solutions

Arizona State University, Phoenix, AZ

     Capstone: Patient Exploration to Understand and Ease the Burden of Dialysis

Capstone Advisor: Kathleen (Katie) Pine, Ph.D.

Health Sciences (Health Policy), B.S. | January 2015 – December 2016

College of Health Solutions

Arizona State University, Phoenix, AZ

  • Public Administration and Public Management Certificate

Research Interests

Patient work, experiences, and perspectives in chronic illness management;  Health information technology and sociotechnical systems in healthcare;  Qualitative research methods and participatory research design;  Health equity, access to care, and social determinants of health;  Interdisciplinary approaches to health services research, spanning fields such as human-computer interaction, health informatics, population health, and social sciences;  Knowledge production and expertise in health contexts;  Translating research findings into interventions, policies, and system transformations to improve patient outcomes and experiences;  Collaborative research with diverse stakeholders, including healthcare institutions, non-profits, and community partners;  Dissemination of research through publications, presentations, and community engagement;  Intersection of technology, data, and patient-centered care;  Health humanities approach to health services research;  Improving patient experiences and outcomes

Awards & Acheivments

  • Arizona State University's Graduate College Completion Fellowship Recipient | 2023-2024

  • Honorable Mention for Best Paper at ACM Conference on Human Factors in Computing Systems | May 2021  

  • Ph.D. Student Recipient of 2021 SFIS Annual Charter Awards in Excellence | Fall 2021

  • Arizona State University’s Graduate Research Assistant Scholarship - $15,715 | Fall 2017

  • Arizona State University’s Dean’s Undergraduate Research Scholarship - $500 | Spring 2016

  • Indiana University ProHealth R.E.U. Best Peer Reviewer | July 2016

  • Indiana University ProHealth R.E.U. Honorable Mention for Best Project Presentation | July 2016

  • Indiana University ProHealth R.E.U. Best Paper | July 2016

  • Dean's List of ASU’s School of Nutrition and Health Promotion | Spring 2015, Fall 2015, Spring 2016

Skills

Technical Skills

  • Conduct qualitative analysis using NVivo, Dedoose, and Atlas.TI

  • Deploy surveys using SurveyMonkey, RedCap, and Google Forms

  • Utilize Microsoft Office and Google Suite for productivity

  • Leverage communication platforms like Slack, Microsoft Teams, and Zoom

Interpersonal Skills

  • Forge partnerships with diverse healthcare stakeholders, including research teams, institutions, non-profits, and community partners

  • Articulate complex concepts clearly to broad audiences

  • Gather information, assess options, and devise solutions to address problems

  • Cultivate project collaborations and networks through strategic partnerships

  • Manage competing priorities and meet deadlines consistently

Research Skills

  • Conceptualize, secure ethics board approval, and execute qualitative and mixed methods projects utilizing interviews, focus groups, and observations

  • Analyze research findings and communicate results effectively

  • Disseminate findings through publications, presentations, and reports

  • Develop and implement research protocols ensuring data quality and participant safety

  • Collaborate with interdisciplinary teams to design and execute impactful studies

Leadership skills

  • Coordinate and supervise teams to achieve collaborative results

  • Expand research networks and bring in new collaborators for transdisciplinary projects

  • Lead projects exploring patient experiences and health equity issues

  • Co-author publications and present at conferences to share research insights